All the information you need is available with the click of a button. It's convenient, simple - and it's anytime, anywhere within your reach. Do you have a question? You do not have to call and wait for a customer service representative. Just click and get a clear, reliable answer. Travelcheck online customer service - the smart way to get excellent service!

Monday to Friday: 09:00 am to 5:00 pm
After hours: Email Support
Emergency support: 24/7
Weekends and Public Holidays: Emergency support

We undertake to reply you within 24 hours.
We start our 24-hour response time on the next business day.

Customer service:
Email: service@support.travelcheck.co.za

This service is available 24/7 for urgent help and travel emergencies.
Email: service@support.travelcheck.co.za