Privacy and Information Security Website Policy
This document forms part of the General Terms and Conditions document published on this website.
Travelcheck.co.za is an internet-based tourism trade website for flights, tour packages, ground services, and other tourism products (hereinafter: the “Website”).
Travelcheck respects the privacy of Website users and therefore implements a clear and declared policy regarding privacy and safety issues, which details, amongst other things, the manner in which the information collected by Travelcheck is used while users are on the Website and/or which they provide it with and/or when registering and booking various services provided on the Website and/or when participating in various games and raffles and/or registering to receive mailing of information or marketing and advertising materials.
Information about the Customer
Travelcheck undertakes to require that you only provide information that is essential for the purposes of the uses described above. This information will include, among other things, given name, surname, home address, e-mail address, telephone number, credit card number, and more. Without providing this information, you will not be able to sign up for services that require registration or receive additional services on the Website. Please note that submitting the details when registering for the service constitutes a declaration by you of knowingly and willingly providing them, and you must provide full and accurate details. You do not, of course, have the obligation to leave your details on the Website, but without providing these details, you will not be able to enjoy the Website’s services.
Travelcheck manages a database that is registered under Database No. 700062837, under the Database Act. The data you provide when registering for the Website or for services on the Website will be stored in the Travelcheck database.
Use of Information
Travelcheck for its various needs, all in accordance with the provisions of any applicable law and for the following purposes:
Direct Mailing via E-mail
In accordance with the Telecommunications (Telecommunications and Broadcasts) Act 1982-5742, Section 30A, Travelcheck may send its customers advertising on tourism-related subjects by means of telephone, e-mail, or text messaging, in accordance with the consent given at the time of booking, and to the contact details which the customer provided while booking. The customer has a reserved option to provide notice that he refuses to accept such advertisement.
Subject to the following, Travelcheck will be able to periodically send you, via email, essential information about the products you have purchased as well as marketing and advertising information, whether information it will publish itself, or information it receives for publication from other advertisers. Placing an order on the Website constitutes your express and prior consent to receive such mailing, unless you notify us that you are not interested in this. As part of your registration on the Website to receiving mail, offers, and games, you will be asked to leave your details and confirm this, and your permission to do so constitutes authorisation for the Company to send you such content from time to time, and you may request to cease receiving such information at any time. However, Travelcheck will not disclose your personal information to advertisers except as stated in this Policy and may also pass on statistical information about user activity on the Website.
Providing Information to Third Parties
The Website serves as a platform for various services in the field of tourism which are managed by third parties. Travelcheck will not disclose your personal information and information collected about your activity on the Website to third parties except in the cases detailed below:
Third Party Services
Third Party Advertisements
Travelcheck implements state-of-the-art information security systems and procedures. While these systems and procedures reduce the risks of unauthorised penetration, they do not provide absolute security. Therefore, Travelcheck does not guarantee that its services will be completely immune from unauthorised access to information stored therein, but only to the minimum required by law for a registered data base, and the data stored by it.
The Right to Review or be Deleted from the Database
The Privacy Protection Act grants every person the right to inspect the information stored about him on a database. A person who has reviewed the information relating to him, and found that the information is incorrect, incomplete, unclear, or not up-to-date, or does not wish to have his details included in the database, may contact the database owner and ask him to amend or delete the information without any payment, in accordance with the Privacy Protection Act. Details of how to contact or amend the information stored by Travelcheck are available for your convenience in the General Terms and Conditions published on this Website. You may change, refute, or delete your information. To do so, you must notify us in writing by post to: Starfly Ltd., Rue de charbol 61, Paris, France, or by email at contact@Travelcheck.co.za, and we will make the change within two business days of receiving your request.