• customer service
We are pleased to invite you to enjoy our innovative online customer service.
All the information you need is now available at the click of a button, simply and conveniently, at any time and from any location. Have a question? No need to call and wait for a customer service representative to answer. Simply click to receive a clear, reliable answer. Travelcheck's internet customer service – the smart way for getting excellent service!

Travelcheck’s Business Hours are:

Monday to Friday: 09:00 am to 5:00 pm

After Hours: Email Support

Emergency Support: 24/7

Weekends and Public Holidays: Emergency Support


Please Note: 
We will endeavour to respond to your request within 24 hours.
Should this email be received after office hours, our response time commences from the next business day.
Customer Services:

Email: service@travelcheck.co.za


Emergency Support:

This service is avaialble 24/7 for urgent assistance or travel emergencies.

Email: service@travelcheck.co.za or send a message on Facebook Messenger.